We've Got Your Back

Only after your booking is confirmed. Before that you'll see just the city, so hosts' homes stay private.

Yes, if both families agree to it ahead of time. Otherwise, when you book a time slot it's private to you: the space is yours alone for the time you book, and no one else is booked into it.

It depends on the host's policy, shown on every listing: Extra Flexible (full refund up to 4 hours before), Flexible (up to 24 hours before), Moderate (up to 3 days before) or Strict (50% refund up to 7 days before). The processing fee isn't refundable. If a host cancels more than 24 hours ahead you get a full refund, processing fee included.

Every booking automatically blocks 30 minutes around it (hosts can adjust this) so hosts can reset the space and families never overlap.

Hosts verify their identity through Stripe when they connect payouts after their first completed booking, and our team looks over every new listing and may reach out with suggestions. Hosts can also choose to complete a background check: those who pass get a Background Checked badge on their listings, and you can filter Book a Space to show only Background Checked hosts. Each listing also answers a safety checklist covering fencing, pools and water features, play equipment and surfacing, and other known hazards — guests must be able to use the space without going through the host's home.

Open the listing and choose Report This Listing at the bottom of the page. Pick a reason, tell us what's wrong and we'll review it. For anything else, such as a review or a message, email hello@hopscotch.fun with a link. Our Content Policy explains what happens next. If someone is in danger, call 911 first.

On the sign-in page choose Forgot Password and we'll email you a reset link. If you signed up with Google, choose Continue With Google instead. Still stuck? Use the Contact page and we'll help you get back in.

We're working to meet the WCAG 2.2 AA accessibility guidelines. If something is hard to use, tell us on the Contact page and we'll help you finish what you came to do. Our Accessibility page has details.

Yes, with no app store. You add it from your browser, and it opens full screen with an icon on your home screen or desktop. See the step-by-step guide.

HOPSCOTCH is open to hosts and families anywhere in the USA. Search your city or zip code on Find a Space. No spaces near you yet? You can list your own backyard.

Listing is free. HOPSCOTCH keeps a 20% host fee from the booking price, and that's all that comes out of your earnings. Guests pay a separate 14% service fee and the processing fee on top. The rest is paid out to your bank account through Stripe once a month, on the 1st, after a short hold period.

No. Unless you've turned on Instant Book, every request comes to you first to approve or decline within 24 hours. You're always shown who's booking and how many guests before anything is final.

Report a problem from the booking and our team will follow up — you can also block a guest from booking or messaging you again.

All from your listings dashboard, anytime. You can edit details, take a listing offline (unpublish), make it invite-only (visible only via direct link, hidden from search), or delete it entirely.

Submit your listing and it goes live right away. A background check is optional: families are more likely to book a Background Checked host, and your listings get a badge, a highlighted card and a spot at the top of search results once you pass (a one-time $29.99 fee, paid by the host). Our team looks over every new listing and may reach out with suggestions on how to optimize it. You don't need to connect payouts to start taking bookings: guests pay HOPSCOTCH, and after your first completed booking you connect your bank account through Stripe (which also verifies your identity) and we send your earnings right away. You have 30 days to connect (we send reminders), and new bookings pause until you do. Your listings carry a "Background Checked" badge once you pass a background check.